Educlean utilises the award-winning CleanTelligent software to provide the best possible service to our clients. This comprehensive tool is an online customer service tracking program that allows us to schedule jobs, provide quality control, communicate work orders in real-time and deliver in-depth reports.
CleanTelligent allows us to effectively communicate precise data to our clients, so customer expectations are not only met but exceeded. Every time.
Submit any issues using your current email system or submit directly into CleanTelligent. All responsible personnel are notified.If the request does not receive a prompt response, management is informed. We respond to your message and updates are logged as progress is made. QR codes can be used to receive feedback on your building through anonymous surveys. Time tracking of the cleaning staff is also available through this same feature.
With Cleantelligent you can
- Within seconds, submit a request directly to Educlean from your computer.
- CleanTelligent instantly notifies all accountable personnel, cutting confusion and response time.
- You receive attention and a response to your request.
- Track the resolution of your request.
We offer proof through effective quality control.
- Known services will be completed as outlined.
- Submit messages that are documented.
- Receive customer service that exceeds expectations.
- Consistently get a cleaner building for the same cost.
- Receive a username and password
- Click a desktop icon, linked to the login
- Submit and review information
- All data is secure